Case Study - ListSimple Leverages Modern Technology to Double Business Volume for the Fourth Consecutive Year
Aligned.net Services
ListSimple is the leading provider of measurement and media services for REALTORS® in Alberta, offering everything from property measurements and floor plans to high-quality photography and marketing materials. Known for its relentless focus on innovation, efficiency, and process automation, ListSimple has built a reputation for delivering fast, reliable, and professional services.
The Challenge
With growing demand across multiple cities, ListSimple required a scalable and robust technical foundation to support its ongoing expansion. To achieve this, the team sought a technology partner capable of developing a robust, full-featured system that supported all stages of their service delivery.
ListSimple aimed to achieve the following objectives with its technology upgrade:
- Scale quickly to meet high seasonal demand
- Implement a custom scheduling system to maximize technician efficiency
- Streamline workflows for photo processing and measurement report generation
- Support multiple service areas with specific document and reporting requirements
- Seamlessly integrate third-party APIs for ordering, accounting, and fulfillment
The solution had to be delivered on a tight timeline to align with peak market activity and maintain a competitive edge.
Our Solution
We embedded Aligned.net engineers directly with ListSimple's team for a fast and collaborative development approach. Our work was structured into several focused areas:
1. Rapid Technical Immersion
Our team quickly analyzed and improved upon ListSimple's existing tech stack and third-party systems. Our goal was to maintain momentum while delivering new features without delay.
2. Efficient Scheduling Engine
We developed a flexible scheduling system inspired by ride-share systems, ensuring optimal technician utilization and seamless customer experiences.
3. Automated Reporting & Photo Processing
To expedite service delivery and reduce costs, we developed a fully automated pipeline for both measurement report generation and media file processing. This significantly reduced the number of manual tasks the team had to perform.
4. Resilient Third-Party API Integration
We integrated essential APIs to support accounting, ordering, and fulfillment, all accessible through a streamlined back-office user interface for the client success team.
5. Ongoing Technical Partnership
Even after launch, our team continues to support ListSimple's expansion into new markets and continued innovation with expert guidance and iterative releases.
“Working with Aligned has been an excellent experience. They are a trusted and critical partner in the development of our business. We were able to set out an aggressive plan for getting our systems built, and they executed that plan very well.
We've continued to be able to rely on their timely support and expertise as we've engaged in projects and system iterations over the past few years. Not only are they excellent at their craft, but the Aligned team is always a pleasure to work with.”
Nicole, Tarah, Dennis & Thomas - Co-Founders, ListSimple
The Results
Together with ListSimple, we built a scalable, resilient, full-featured system that helped them achieve:
- 4 Active Service Areas.
Calgary, Edmonton, Red Deer, Lethbridge.
- 16x Business Growth.
Doubled annual business volume across the first 4 years.
- 10,000+ Service Appointments/Year.
Seamless handling through custom systems.
- 3,000+ Loyal Customers.
Repeat business through efficient, reliable experiences.
We're proud of the long-term partnership we've built with ListSimple. If you're looking for an experienced tech partner, reach out to Aligned.net. Let's make sure you can scale your platform with confidence!